FAQs
Find answers to common questions about our products and services here. If you need more help, don’t hesitate to contact our support team!
FAQ
💺 Product Information
Our massage chairs range from £900 to £10,000, depending on the model. They are a lifestyle investment designed to bring
comfort, relaxation, and long-term health benefits.
The difference comes down to technology, features, and build quality. Entry-level models cover essential massage functions, while premium chairs include 4D massage technology, AI body scanning & health check, dual roller systems, flexible tracks, luxurious materials, and auto foot extension.
Dimensions for each model are available in the product images and under the Catalogue section of the product listing. Please allow a small tolerance of ±1cm.
You can view our detailed comparison chart here: Massage Chair Comparison Table.
We offer an upgrade program for older models, giving you up to 60% back for your current chair. To learn more, visit: Upgrade Options.
💳 Purchase & Finance
Yes, we do. We’ve partnered with PayPal and Humm Finance to offer flexible finance plans, starting from 0% APR for up to 5 years. Learn more here: Finance Options.
All massage chairs come with a minimum 3-year warranty. After this, you can extend coverage for just £10 per month, giving you ongoing peace of mind.
🚚 Delivery & Shipping
Yes. Your chair will be delivered within a few days either by courier (to your doorstep) or by our dedicated delivery and installation team, who can place it directly in the room of your choice. At checkout, you can select Standard Delivery or Room-of-Choice Delivery.
Currently, we deliver to the UK and the Republic of Ireland. We plan to expand to other European countries soon.
⚡ Power & Running Cost
On average, a massage chair uses 90–300 watts, depending on the model—about the same as a home computer.
Running a massage chair typically costs 3p–8p per hour. For model-specific details, click here: Operating Cost Information.
🏢 Showrooms & Trials
We currently have showrooms in Birmingham and London.
You can book your appointment online here: Showroom Viewing.
Yes, we do. The trial fee is fully refundable if you decide to purchase. Book your home trial here: Home Trial.
Yes. You can book a virtual appointment online here: Virtual Viewing.
📞 Support & Contact
Of course! We’d love to help. Call us on 0333 577 9597, anytime between 10:30 am and 6:30 pm, and our team will be happy to assist.